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Privacy Policy

At Follica, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from www.aufollica.com.au

1. Information We Collect

When you visit the Site, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party providers)

  • Order history and purchase details

Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and interactions on the Site

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate with you about your order, account, or enquiries

  • Provide customer support

  • Send marketing emails (only if you opt in)

  • Improve our website, products, and customer experience

  • Prevent fraud and maintain site security

  • Comply with legal obligations

3. Sharing Your Information

We only share your information when necessary, including with:

  • Shopify (our ecommerce platform)

  • Payment processors (e.g. Shopify Payments, PayPal)

  • Shipping and logistics providers

  • Marketing and analytics tools (e.g. email marketing platforms)

We do not sell or rent your personal information to third parties.

4. Cookies & Tracking Technologies

We use cookies to:

  • Enable core site functionality

  • Remember your preferences

  • Analyse website traffic and performance

  • Improve user experience

You can disable cookies through your browser settings, though some features of the Site may not function properly.

5. Marketing Communications

If you subscribe to our emails, you may receive updates, promotions, or product information from Follica.
You can unsubscribe at any time using the link provided in our emails.

6. Data Security

We take reasonable steps to protect your personal information using industry-standard security measures. However, no method of transmission over the internet is completely secure.

7. Your Rights (Australia)

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you

  • Request corrections to your personal information

  • Request deletion of your data (subject to legal requirements)

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: aufollica@gmail.com
Business Name: Follica
Country: Australia

Other Questions?